DomesticWork - Privacy Policy

Effective Date: 06/08/2025

DomesticWork (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or use our website.

Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Address (Province/City)
• User role (Seeker or Service Provider)
• Occupation or skill area
• Subscription preferences

b. Account & Authentication Data

• Username
• Password (encrypted)

c. Request and Usage Data

• Work requests submitted by seekers
• Notification preferences
• IP address and browser details (automatically collected)

How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To allow you to submit or respond to work requests
• To send you notifications (daily/weekly) based on your preferences
• To improve the functionality and performance of the platform
• To comply with legal obligations

Sharing of Information

We do not sell your personal data.

We may share your information with:

• Service providers for the purpose of fulfilling work requests
• Email delivery services to send notifications and alerts
• Legal authorities, if required by law

Your Choices and Rights

You may:

• Update or delete your account information at any time
• Manage your notification subscription (daily, weekly, or opt-out)
• Request a copy of the data we hold about you
• Request deletion of your data (subject to legal retention)

To exercise these rights, contact us at: enquery@domesticwork.com

Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. All passwords are stored securely using industry-standard encryption.

Cookies and Analytics

We may use cookies and web analytics tools to track usage and improve user experience. You can choose to disable cookies in your browser settings.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a new “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: enquiry@domesticwork.co.za

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for choosing DomesticWork. We look forward to serving you.

Noted